Category: Role Rituals · View source ↗
Role Rituals
Dispatcher Morning Ritual
A dispatcher’s board-open runbook — morning dispatch report, clear unassigned via workload balancing, SLA-risk check, and yesterday’s assignment audit — run when a dispatcher says “open the board”, “morning dispatch”, or on a scheduled weekday flow.
Connectors: none — works with Thread out of the box
Role: Dispatcher
Outcome: Time & Cost Savings (Capacity)
When to use: “Run morning dispatch” / “open the board” / “get the queue assigned” — the coordinator’s first login before the team huddle.
Run it: across the whole intake/unassigned queue — run it manually (not a Flow; Flows can’t schedule a daily cadence).
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