Workspace Time Zone
This setting determines the default time zone for all members across the workspace. It ensures timestamps — such as thread creation, updates, and time entries — are displayed consistently, regardless of individual user locations. To update:1
Open the time zone dropdown
Click the dropdown next to Workspace time zone.
2
Select your time zone
Select the appropriate time zone for your team.
Members can still view local times in some areas of the app, but workspace-wide times will follow this setting.
Default TimePad Submission
This option defines what happens when users click the primary TimePad submission button within Inbox. It allows you to standardize how time entries are saved across your workspace. Options available:- Save internal entry – Saves a note visible only to your internal team.
- Save external entry – Saves a note that’s visible to the contact but does not email them.
- Save external entry & email contact – Saves a note and sends an email notification to the contact.
These defaults apply to all Inbox users, but individuals can still adjust visibility per entry if needed.