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5 skills tagged for this role. New here? See the Sales & Business Development guide for the features and rituals that go with these skills.

Quote Preparation

When a client needs a quote and you want structured options (e.g. 1-year vs 3-year, good/better/best) with explicit assumptions, ready to hand to the sales owner.

Renewal Prep

Build a pre-renewal readout for a client — service record over the term, open risks, the value story, and prep for the pricing conversation.

Sales Handoff Routing

When a ticket turns out to be a sales conversation — a purchase ask, renewal, expansion, or pricing question — and it should move to the sales board and the account owner with a clean summary.

SOW Drafting

When project-shaped work needs a brief scope-of-work drafted from ticket or project context — deliverables, assumptions, exclusions, and a T&M vs fixed recommendation.

Tickets to Opportunities

When you want to mine recent service tickets for expansion signals — work that became, or should become, a sales opportunity — and get a per-client opportunity report.