> ## Documentation Index
> Fetch the complete documentation index at: https://helpdocs.getthread.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CSM / Account Manager

> The account manager's starting point in Thread — own client health, QBRs, and expansion with data and playbooks.

You own the relationship. Thread gives you the data to show value and the playbooks to have the right conversations.

## Start here

<CardGroup cols={2}>
  <Card title="Magic Analytics" icon="chart-line" href="/analytics/getting-started-with-magic-analytics">
    The numbers behind every client conversation.
  </Card>

  <Card title="Client Intelligence" icon="brain" href="/ai-agents/contact-intelligence-faq">
    The running profile behind every account.
  </Card>

  <Card title="Value messaging playbook" icon="comment-dots" href="/get-started/talking-to-customers-about-ai-powered-support-thread-customer-value-messaging">
    How to talk about AI-powered support.
  </Card>
</CardGroup>

## Your skills

<Card title="Browse all CSM / Account Manager skills" icon="address-card" href="/skill-library/by-role/csm-account-manager">
  Every Super Magic skill tagged for account management — client health, QBR prep, risk scans, and expansion.
</Card>

## Your ritual

<Card title="CSM weekly ritual" icon="calendar-week" href="/skill-library/role-rituals/csm-weekly-ritual">
  A weekly pass across your book — health, risks, and opportunities.
</Card>

## Playbooks

<CardGroup cols={2}>
  <Card title="Customer value messaging" icon="comment-dots" href="/get-started/talking-to-customers-about-ai-powered-support-thread-customer-value-messaging">
    Scripts, objection handling, and QBR language.
  </Card>

  <Card title="White-labeled rollout campaign" icon="palette" href="/adoption/craft-your-white-labeled-thread-customer-rollout-campaign">
    Launch collateral for your clients.
  </Card>
</CardGroup>

<Note>
  More account-management guidance is on the way. Tell your CSM which workflows you'd like documented next.
</Note>


## Related topics

- [CSM / Account Manager](/skill-library/by-role/csm-account-manager.md)
- [CSM Weekly Ritual](/skill-library/role-rituals/csm-weekly-ritual.md)
- [Monthly Security Report](/skill-library/security/monthly-security-report.md)