> ## Documentation Index
> Fetch the complete documentation index at: https://helpdocs.getthread.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workspace Defaults: Time Zone and TimePad Settings

> Set workspace-wide defaults in Inbox, including the shared time zone for all members and default TimePad submission behavior for internal or external entries.

Workspace defaults control organization-wide settings that apply to all members in Inbox. These settings define the shared time zone and the default behavior for time entries created in the TimePad.

## **Workspace Time Zone**

This setting determines the default time zone for all members across the workspace. It ensures timestamps — such as thread creation, updates, and time entries — are displayed consistently, regardless of individual user locations.

**To update:**

<Steps>
  <Step title="Open the time zone dropdown">
    Click the dropdown next to **Workspace time zone**.
  </Step>

  <Step title="Select your time zone">
    Select the appropriate time zone for your team.
  </Step>
</Steps>

<Note>
  Members can still view local times in some areas of the app, but workspace-wide times will follow this setting.
</Note>

## **Default TimePad Submission**

This option defines what happens when users click the **primary TimePad submission button** within Inbox. It allows you to standardize how time entries are saved across your workspace.

**Options available:**

* **Save internal entry** – Saves a note visible only to your internal team.
* **Save external entry** – Saves a note that’s visible to the contact but does **not** email them.
* **Save external entry & email contact** – Saves a note and sends an email notification to the contact.

<Note>
  These defaults apply to all Inbox users, but individuals can still adjust visibility per entry if needed.
</Note>


## Related topics

- [Business Hours, Holidays, and Custom Closures](/inbox/holidays-and-custom-closures.md)
- [Status Automations: Auto-Update Thread Statuses](/inbox/status-automations.md)
- [Enable Thread Chat & Timepad Insights in Autotask](/integrations/how-to-enable-chat-and-timepad-insights-in-autotask.md)